The second-hand marketplace Members Voice Anger About Sizing Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has altered its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers are posting online saying Vinted listings now show a different size category than originally posted as a result of the reclassification.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to check their listings and manually change the size where appropriate, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Shopper Stories
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she said.
Marketplace Information
The platform boasts over 100 million members, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update to its shipping options following member complaints.
